Noosa Chamber of Commerce Charter
WHAT WE BELIEVE
The Noosa Chamber of Commerce and Industry (NCCI) is committed to ‘helping businesses ride the wave to success in Noosa’. We are the conduit between businesses, sharing your ups and down, and the Noosa council and other government bodies.
HOW WE CAN HELP YOU BUILD
Whilst we understand that networking and sharing experiences is an important part of any business as it is lonely as a business owner, the chamber can assist you in several key areas to drive your business to success.
WHATS IS IN OUR TOOLBOX
- Virtually everything business owners will need access to at your point
- Business set up
- Business coaching
- Financial planning
- Legal services – Criminal/property/family law/mediation/environmental
- Human resource – Industrial relations/recruiting/performance management
- Insurance – Personal & general
- Business evaluation and sales
We know that at times you are going to have issues/matters that are going to need to be discussed with council. We can facilitate this process with a private facilitation session between business owners and Noosa council.
Being someone that wants to be their own leader and create their own financial destiny is a great thing. Your business should be a source of independence, giving you freedom, relief, prosperity and comfort; not a lifetime sentence of stress, worry, concern and limitation.
‘We have no way of knowing what lies ahead for us in the future, all we can do is use the best information and advice at hand to make the best decisions possible to get a better outcome’
HOW WE OPERATE
Put you at the centre of everything we do
Have real conversations that make a difference
Hold you to account and ensure you stay on track to what you want to achieve
Help you understand that it’s not what you do once a year, it’s what you do every day – by repetition
Understand your story and help you write a better ending
OUR COMMITMENT TO YOU
We see ourselves as partners in your success. We will always communicate with you professionally, respectfully and assisting you with the same care and concern with which we’d advise our own family members. We call this the ‘Mum Test’
We commit to communicating with you frequently and openly to keep you up to date with any changes that may affect you.
We encourage frequent communication
We will always give you feedback about pertinent issues affecting your business and the broader Noosa community.
We commit to staying abreast of the latest in technology and to educating you about the options available to you and your business
We are committed to supporting you with a team of professionals across a range of specialties
YOUR COMMITMENT TO US
You will communicate with us with the same respect and courtesy that you communicate with your family members and work colleagues. You understand we are partners in success together
If we are working with you, you keep us up to date with any planned or recent unexpected changes in your life or business
You will pick up the phone if you need anything or have any questions that are affecting you or your business
Any time you can see a way for us to improve what we do for you and how we do it, you will let us know
Be open to new and improved ways of operating and dealing with stakeholders
You understand that when you contact us, we may be assisting others but will get back to you or have a team member get back to you within a reasonable time frame